Help
Help topics
Welcome to customer service at The Book Depository.
We're committed to giving our customers the best possible experience of book buying online, with availability over six million titles within 48 hours and free worldwide delivery.
The links below summarise the answers to some of the most common queries we receive, however we're always happy to hear from customers, you can contact us directly via our online contact form.
All the very best
Kieron- eBooks
- eBooks FAQ
Pre-orders
We offer many pre-order titles on the site and try to price these with a good up front discount.
Publication dates on books not yet released can change at the publisher's discretion and you're always welcome to cancel your order if you don't wish to wait, just get in touch via the contact us form.
We currently charge for pre-orders in advance, often we source difficult to find titles so this process is helped along the way by knowing there is a firm order.
Most pre-orders will be dispatched on, or before publication date and we will make every effort to make sure they arrive with you as close to publication date as we can.
You can browse pre-order titles from the Coming Soon page.
