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The Managed Heart: Commercialization of Human Feeling, Twentieth Anniversary Edition (Paperback)
$26.95 - Save $2.99 (9%) - RRP $29.94 Free delivery worldwide (to United States and
all these other countries) Usually dispatched within 48 hours | |Short Description for The Managed HeartIn private life we try to induce or suppress our emotions through "emotional work". But what happens when this system of adjusting emotions is adapted to commercial purposes? This text examines the cost of this kind of "emotional labour", describing the process as an occupational hazard.
Full description- Publisher: University of California Press
- Published: 15 June 2003
- Format: Paperback 318 pages
- See: Full bibliographic data
- Categories: Society & Culture: General | Gender Studies: Women | Sociology | Occupational & Industrial Psychology | Physiological & Neuro-psychology, Biopsychology | Psychology: Emotions
- ISBN 13: 9780520239333 ISBN 10: 0520239334
- Sales rank: 92,478
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Full description for The Managed Heart
In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
