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  Working Knowledge: How Organizations Manage What They Know (Paperback) By (author) Thomas H. Davenport, By (author) Laurence Prusak

  

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  Short Description for Working KnowledgeEstablishes the vocabulary and concepts in the field of knowledge management. This book examines how various types of companies can understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. It also presents an approach to catalogue and store knowledge.
  Full description

  • Publisher: Harvard Business School Press
  • Published: 01 June 2000
  • Format: Paperback 224 pages
  • See: Full bibliographic data
  • Categories: Entrepreneurship | Management & Management Techniques | Management Decision Making | Personnel & Human Resources Management | Knowledge Management
  • ISBN 13: 9781578513017 ISBN 10: 1578513014
  • Sales rank: 135,497

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Full description for Working Knowledge

• The definitive overview of knowledge management, now available in paperback. This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak - experienced consultants with a track record of success - examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value.They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.