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  The Trusted Advisor (Paperback) By (author) David H. Maister, By (author) Robert Galford, By (author) Charles Green

  

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  Short Description for The Trusted AdvisorIn the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.
  Full description

  • Publisher: Free Press
  • Published: 02 January 2002
  • Format: Paperback 224 pages
  • See: Full bibliographic data
  • Categories: Consultancy & Grants For Businesses | Management & Management Techniques | Management: Leadership & Motivation | Customer Services
  • ISBN 13: 9780743207768 ISBN 10: 0743207769
  • Sales rank: 16,257

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Full description for The Trusted Advisor

• This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.