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Six Sigma for Financial Services: How Leading Companies are Driving Results Using Lean, Six Sigma and Process Management (Hardback)
$39.26 - Save $2.07 (5%) - RRP $41.33 Free delivery worldwide (to United States and
all these other countries) Usually dispatched within 48 hours | |Short Description for Six Sigma for Financial ServicesApplying Six Sigma to mission-critical financial operations is the focus of process improvement. This book delivers the framework and tools needed to conduct operations at the highest level of performance and precision.
Full description- Publisher: MCGRAW-HILL Professional
- Published: 01 November 2006
- Format: Hardback 280 pages
- See: Full bibliographic data
- Categories: Finance | Quality Assurance (QA) & Total Quality Management (TQM) | Production & Quality Control Management | Industry & Industrial Studies | Financial Services Industry
- ISBN 13: 9780071470377 ISBN 10: 0071470379
- Sales rank: 163,141
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Full description for Six Sigma for Financial Services
Strategies to turn your financial organisation into a lean, mean, results-generating machine Applying Six Sigma to mission-critical financial operations is the latest focus of process improvement. Six Sigma for Financial Services delivers the framework and tools needed to conduct operations at the highest level of performance and precision. Drawing upon their vast experience, Six Sigma experts Rowland Hayler and Michael Nichols deliver a step-by-step approach for improving process maturity and effectiveness-and realising millions of dollars of value for your customers and shareholders. Key features This comprehensive guide features assessments, checklists, and proven advice for integrating process improvement methods into financial operations Hayler and Nichols have applied the methods in this book at large companies, including American Express Includes case studies from global finance leaders, including ABN, Bank of America, HSBC, Deutsche Bank, ISISI Bank in India, and Merrill Lynch
