• Dear Customer Services: Letters from the World's Most Troublesome Shopper See large image

    Dear Customer Services: Letters from the World's Most Troublesome Shopper (Paperback) By (author) Terry Ravenscroft

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    Short Description for Dear Customer ServicesFocusses on companies ranging from Kellogg's and Ryvita to Mars, Heinz and Cadbury. This book tackles things from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'.
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  • Terry Ravenscroft is back, putting pen to paper once more, and this time he's taking on the major food and drink corporations. No one is safe as Terry targets companies from Kellogg's and Ryvita to Mars, Heinz and Cadbury with his irritating epistles. Terry tackles everything from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'.Combining the author's trademark humor with a sly nod at the megalomania of global corporations, "Dear Customer Services" is a letters book with a difference, giving everyone who's ever had a reason to dislike the big companies a big laugh at their expense!